Allpack Protects Growing Workforce with Automated Dark Web Monitoring
Industrial packaging manufacturer Allpack deployed automated dark web monitoring to protect customer data and a growing number of individual staff accounts, with CIO Claudio Calabresi crediting the service with letting the company catch leaked credentials before they could be exploited.
Allpack provides packaging solutions for blue-chip, multiple-line packaging users, established in 1994 and organised into four divisions, Packaging, Polymers, Corrugated and Equipment, all under the Allgroup brand. Since founding, the company has grown to employ around 50 staff, and with growth comes increased cyber security concerns, particularly as Allpack holds substantial customer data it must keep secure and GDPR-compliant. Keeping that data safe while monitoring the accounts of a growing number of individual users has become one of the company’s main challenges.
“When we have new IT projects, we always try to work with Resolve as we have always been happy with the work they do. Resolve also share many of the same values as Allpack such as success, accountability, professionalism, teamwork and passion,” said Claudio Calabresi, CIO of Allpack, describing the company’s long-standing relationship with its IT partner.
Dark web monitoring was a natural fit for what Allpack wanted to achieve, protecting numerous user accounts while ensuring the company’s sensitive data doesn’t get snatched up by hackers online. The service watches the dark web, the part of the internet not accessible through normal search engines, where hackers often sell or leak business information, generating alerts if it detects leaked data or unusual activity so Resolve can intervene before any assets are exploited. Setting up the service began with identifying Allpack’s highest-risk email domains, the ones most valuable to hackers, alongside personal email addresses of high-value user accounts such as heads of finance, the C-suite and board members. Implementation was straightforward: the chosen domains were shared with Resolve’s partners responsible for proactively scanning dark web locations, then linked to Resolve’s ticketing portal so alerts are automatically sent through as incidents for the team to act on.
“The set up and installation of Allpack’s Dark Web Monitoring service was a great success. The automation of alerts is particularly useful for us. The overall project went well and to plan. Our relationship with Resolve is very good and we will continue to work with them on future projects,” Calabresi said.
Since the dark web isn’t accessible through regular search engines, Allpack would previously have been completely unaware if its credentials were compromised. Now the company can find out immediately if valuable business data has been stolen, letting it lock down systems safely and quickly, while the automation frees Allpack to focus on normal operations without the constant worry of cyber security, and monitoring of individual user accounts helps prevent breaches caused by human error.
